Privacy Policy

Privacy Policy

This Privacy Policy for personal data (hereinafter - the Privacy Policy) applies to all information that the Svaru Pasaule website (hereinafter - Svaru Pasaule Online Store) located on the svp.lv domain name (as well as its subdomains) can receive about the User during use of the svp.lv website (as well as its subdomains), its programs and its products.

1. Definition of terms

1.1. The following terms are used in this Privacy Policy:

1.1.1. “Site Administration” (hereinafter referred to as the Administration) - authorized employees to manage the Svaru Pasaule website, acting on behalf of Svaru centrs Ltd., who organize and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed , actions (operations) performed with personal data.

1.1.2. “Personal data” - any information relating directly or indirectly to a defined or determined individual (subject of personal data).

1.1.3. “Processing of personal data” - any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. “Confidentiality of personal data” - a requirement for the Operator or other person who has gained access to personal data to comply with the requirement not to allow their dissemination without the consent of the subject of personal data or other legal grounds.

1.1.5. "Svaru Pasaule Online Store" is a collection of interconnected web pages placed on the Internet at a unique address (URL): svp.lv, as well as its subdomains.

1.1.6. "Subdomains" are pages, or a collection of pages located on third-level domains belonging to the Svaru Pasaule Online Store, as well as other temporary pages, in which is shown the contact information of the Administration

1.1.5. “User of the Svaru Pasaule Online Store” (hereinafter referred to as the User) is a person who has access to the Svaru Pasaule Online Store through the Internet and uses the information, materials and products of the Svaru Pasaule Online Store.

1.1.7. “Cookies” - a small piece of data sent by the web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.

1.1.8. “IP Address” - a unique network address of a node in a computer network through which the User gains access to the Svaru Pasaule Online Store.

1.1.9. “Product” - a product that the User orders on the site and pays through payment systems.

2. General provisions

2.1. Using the Svaru Pasaule Online Store by the User means acceptance of this Privacy Policy and the conditions for processing the User’s personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must terminate registration in the Svaru Pasaule Online Store.

2.3. The Administration does not verify the accuracy of personal data provided by the User.

3. Subject of the Privacy Policy

3.1. This Privacy Policy establishes the Administration’s obligations for non-disclosure and ensuring the regime for protecting the confidentiality of personal data that the User provides at the Administration’s request when registering on the Svaru Pasaule Online Store website, when subscribing to the e-mail newsletter or when placing an order.

3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out forms in the Svaru Pasaule Online Store and includes the following information:
 3.2.1. Name, surname of the User;
 3.2.2. contact telephone number of the User;
 3.2.3. email address (e-mail);
 3.2.4. delivery address of the Order (if necessary)

3.3. Svaru Pasaule Online Store protects Data that is automatically transmitted when you visit the pages:
 - IP address;
 - information from Cookies;
 - information about the Browser;
 - access time;
 - referrer (address of the previous page).

3.3.1. Disabling Cookies may result in the inability to access parts of the site that require authorization.

3.3.2. Svaru Pasaule Online Store collects statistics about the IP addresses of its visitors. This information is used to prevent, identify and solve technical problems.

3.4. Any other personal information not specified above (visit history, browsers used, operating systems, etc.) is subject to reliable storage and non-disclosure, except for cases provided for in Clauses. 5.2. and 5.3. of this Privacy Policy.

4. Purpose of collecting user personal information

4.1. The Administration may use the User’s personal data in order to:
 4.1.1. Identification of the User registered in the Svaru Pasaule Online Store for his further authorization, placing an order and other actions.
 4.1.2. Providing the User with access to personalized data of the Svaru Pasaule Online Store.
 4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Svaru Pasaule Online Store, providing services and processing requests and applications from the User.
 4.1.4. Confirmation of the accuracy and completeness of personal data provided by the User.
 4.1.5. Creating an account to use parts of the Svaru Pasaule Online Store, if the User has agreed to create an account.
 4.1.6. User notifications by e-mail.
 4.1.7. Providing the User with effective technical support in case of problems associated with the use of the Svaru Pasaule Online Store.
 4.1.8. Providing the User with his consent of special offers, pricing information, newsletters and other information on behalf of the Svaru Pasaule Online Store.
 4.1.9. Implementation of promotional activities with the consent of the User.

5. Methods and terms for processing personal information

5.1. The processing of the User’s personal data is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.

5.2. The User agrees that the Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations (including electronic ones), telecommunication operators, solely for the purpose of fulfilling the User’s order placed in the Svaru Pasaule Online Store, including the delivery of the Products, documentation or e-mail messages.

5.3. The User’s personal data may be transferred to authorized bodies of state power of the Republic of Latvia only on the basis and in the manner established by the legislation of the Republic of Latvia.

5.4. In case of loss or disclosure of personal data, the Administration has the right not to inform the User about the loss or disclosure of personal data.

5.5. The Administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The Administration together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.

6. The rights and obligations of the Parties

6.1. The User has the right to:

6.1.1. Make a free decision to provide your personal data necessary for using the Svaru Pasaule Online Store and give consent to their processing.

6.1.2. Update and supplement the provided information about personal data in case of change of this information.

6.1.3. The User has the right to receive information from the Administration regarding the processing of his personal data, if such a right is not limited in accordance with the laws of the Republic of Latvia. The User has the right to demand from the Administration the clarification of his personal data, their blocking or destruction if the personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing, as well as take legal measures to protect his rights.

6.2. The Administration must:

6.2.1. Use the information received solely for the purposes specified in Clause 4 of this Privacy Policy.

6.2.2. Ensure the storage of confidential information in secret, not to disclose without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in other possible ways the transmitted personal data of the User, with the exception of Clauses 5.2 and 5.3. of this Privacy Policy.

6.2.3. Block personal data related to the relevant User from the moment of contacting or request of the User, or his legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in case of revealing inaccurate personal data or illegal actions.

7. Additional terms and conditions

7.1. The Administration has the right to make changes to this Privacy Policy without the consent of the User.

7.2. The new Privacy Policy comes into force from the moment it is posted on the Svaru Pasaule Online Store website, unless otherwise provided by the new version of the Privacy Policy.

9.3. All suggestions or questions regarding this Privacy Policy should be reported to: info@svarupasaule.lv

9.4. The current Privacy Policy is available on the page at: https://svp.lv/index.php?route=information/information&information_id=3

Updated: April 29, 2020